![]() So frustrated, and mad at the customers service - despite wanting to slap my poor nephew lol. "$499 is the dell price, and you really should buy this repair because you can't replace that same computer for this price". "$499 is a good value sir for this type or repair". I've called a few times trying to get some resolution or help and all i get is the response - "$499 repair sir, its the same for all our customers". Even though its my fault a $500 fix on a $900 unit seems very excessive, and poor customer service since its less than a year old (even though I realize its my own doing, it seems like a gouge). I've been a dell customer since 94 with all my products and havent really ever had a complaint until now. My question is the laptop at the time cost me $900, is it worth another $500 to fix it, or should I just cut my losses and abandon DELL altogether and go with a laptop somewhere else and spend the $500 on something new. When i try to start it up, it seems as though everything is firing up except that there at 8 beeps (signaling video problem?). Dell looked it over and determined the water damage caused the motherboard now to be replaced and want $500 to do so. ![]() ![]() I have a Dell Inspiron 15R (n5010) - I bought less than a year ago.
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